do we collect and how do we use it?
Your name, address information, telephone number and credit card information are typically collected to fulfill your order. We use personal information to serve our customers, to enhance our customer relationship, and to enable our customers to take advantage of products and services we think they would enjoy. We also use personal information for billing purposes, to provide services or complete transactions you have requested, to anticipate and resolve problems with your transactions and/or services, and to create and inform you of products or services from 1st in Flowers that better meet your needs.
We will occasionally send emails or mailings to our customers notifying them of special promotions or significant changes to our web site. If you do not wish to have notifications sent to you, just send us an email with "Please don't send promotional email" as the subject.
do we release?
Aggregate statistics about traffic patterns on our web site are made available to certain third parties, but no personal or identifying information exists in these statistics. Certain discounts and promotions offered in conjunction with third parties may require us to release your name and/or email address to the third party when you take advantage of the promotion. However, in these cases you would already be a registered member of the third party and, therefore you would have already given that information to the third party.
1st in Flowers! may share personal information with third parties as necessary to complete a transaction, perform a service on our behalf or perform a service that you have requested. When the third party acts solely on our behalf, we do not allow them to use your information for any other purposes.
Additionally, 1st in Flowers! may release personal information when we believe release is appropriate to comply with the law or in good faith reliance on legal process (e.g., court orders, subpoenas, etc.); enforce or apply our customer agreements; initiate, render, bill, and collect for services or to protect our rights or property.
If you choose to create a personal account on the 1st in Flowers web site, personal information you enter will be stored for use with your future orders. However, this information is limited to the billing and delivery addresses you store in your account address books. NO credit card information is stored with your personal account information.
1st in Flowers reserves the right to revise and update this Policy, without prior notification, should our practices change or if changes in the law so require. If you have any questions about your privacy that are not answered here, please feel free to email us your concerns.